Spyder Moving and Storage
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مشاريع

مشروع جديد
العنوان
1539 University Avenue
38655 Oxford
الولايات المتحدة الأمريكية
+1-6627018667 spydermoving.com

التعليقات

If I could rate this company zero stars I would. The manager and the owners are crooks and are violating their own contracts that they make. Not only were we not given any copies of contracts so we had to take pictures, we were never given an invoice for the services that were provided. We requested that they bubble wrap all of our heavy valuable items and instead they saran wrapped them all. Once they got all of our things packed into the truck they drove back to their office and demanded payment before they would drop our things off. They were also demanding payment for 12 hours of service even though they had only done 7 hours of work because they estimated unpacking the truck would go to 12 hours.( It did not take 12 hours) We explained we would pay them after they dropped our things off at our new house but they refused and said we couldn't get our things back from them unless we paid or took them to court. However I pointed out from the picture of the contract that I took that payment was due upon delivery and the manager simply didn't care. We called the police to try to get them to drop our things off and abide by the contract that THEIR OWN COMPANY MADE but since it's a civil matter there was nothing we could do. The cop explained that unfortunately they get called almost every week for these crooks. Do not use this service and im not sure how they have such a high rating. Look up comments from the better business bureau website, they have tons of horror stories about this company.
منذ أكثر من 1 سنة
I gave this company many chances to explain and resolve the issues I had with my interstate move, but I'm left with no other choice than to write a review. It was only later that I figured out that most (if not all) of the 5-star Google reviews with this company are not legitimate, but you be the judge of that. Here's why you shouldn't use this company for your move: - They offer a flat rate quote and it's lower than competitors, but it doesn't include other fees that they will charge you once they have your stuff. Don't bother asking about these fees along with your quote, because they won't tell you until they have all your stuff in their trucks. You're basically held hostage at this point to pay anything they charge and without explanation. - All communication is pretty shady. Phone calls rarely get answered. Received empty promises about my claim as if they would actually try to resolve it. They do not answer questions via email for good reason, because then it becomes evidence against them. For example, I asked if there were other fees with my flat rate quote via email before the move and didn't receive an answer. I called and I was told everything is fine. They know what they're doing. - Stuff arrived broken even after the high price of the move. Furniture came scratched and some items like my dining table (one of the main reasons for hiring movers) and tall lamp were broken beyond repair. I had disassembled a bed frame before the move and one of the boards went missing so I couldn't use the frame anymore. Also, I didn't add this part to the claim because I knew they'd just blame my packaging skills instead, but a lot of my fragile items within "FRAGILE" labeled boxes came broken. The boxes were smashed under heavy weight. I was VERY patient with this company and tried to be understanding, even when they delivered my stuff a day later (with same-day notice), and even with the hundreds of dollars in damages. But after getting charged so much and being disrespected this much I've had it. Don't use this company for your move.
منذ أكثر من 1 سنة
I have used Spyder Moving to move our family. By far the best moving company in the area. The men very kind and respectful. They take pride in protecting our belongings. Highly recommend them!
منذ أكثر من 1 سنة